Evora cork flooring through BuildDirect has a 25-year structural warranty. Adequate care and attention of your cork floor will have a significant effect on its life span.
127
What is the difference between standard ceramic tiles and porcelain tiles?
2007-12-20 12:25:45
Answer
Tile terminology can be confusing. Most types of tiles that are made from clay or a mixture of clay and other materials, then kiln-fired, are considered to be a part of the larger classification called Ceramic Tiles. These tiles can be split into two groups, porcelain tiles and non-porcelain tiles. These non-porcelain tiles are frequently referred to as ceramic tiles by themselves, separate from porcelain tiles.
Ceramic or non-porcelain tiles are generally made from red or white clay fired in a kiln. They are almost always finished with a durable glaze which carries the color and pattern. These tiles are used in both wall tile and floor tile applications, are softer and easier to cut than porcelain, and usually carry a PEI 0 to 3 rating. Non-porcelain ceramic tiles are usually suitable for very light to moderate traffic and generally have a relatively high water absorption rating making them less frost resistant and they are more prone to wear and chipping than porcelain tiles.
Porcelain tile is a tile that is generally made by the dust pressed method from porcelain clays which result in a tile that is dense, impervious, fine grained and smooth, with a sharply formed face. Porcelain tiles usually have a much lower water absorption rate (less than 0.5%) than non-porcelain tiles making them frost resistant or frost-proof. Glazed porcelain tiles are much harder and more wear and damage resistant than non-porcelain ceramic tiles, making them suitable for any application from light traffic to the heaviest residential and light commercial traffic. Full body porcelain tiles carry the color and pattern through the entire thickness of the tile making them virtually impervious to wear and are suitable for any application from residential to the highest traffic commercial or industrial applications. Porcelain tiles are available in matte, unglazed or a high polished finish.
Apart from our saltillo (clay) tile BuildDirect chooses to offer our customers only the highest quality glazed and full body porcelain tiles to ensure years of worry free use, at prices comparable to or less than non-porcelain ceramic tiles.
128
Can ceramic tile be used outdoors?
2007-12-20 12:26:16
Answer
To be used outdoors, we recommend the tile must be frostproof and unglazed for floor use. Make sure the absorption rate is 0.5% or less.
129
What is the difference between glazed and full-body tiles?
2007-12-20 12:26:44
Answer
Glazed tiles are coated with a liquid glass, which is then baked into the surface of the clay. The glaze provides an unlimited array of colors and designs as well as protects the tile from staining. The unglazed tiles are pretty much the same as the glazed tile, except that their surface is not coated. Full-body porcelain tiles do not show wear because their color extends throughout the tile, making them ideal for commercial applications.
130
Should a sealer be used on ceramic tile?
2007-12-20 12:27:08
Answer
glazed tile is already stain proof, so there is no purpose to putting on a sealer. You may put a penetrating sealer on your unglazed tile or your grout joints. The penetrating sealer is an invisible, stain resistant shield that is absorbed into the surface.
131
where can your tiles be used and what is a PEI rating?
2007-12-20 12:27:47
Answer
PEI classes range from 0 to 5. The Porcelain Enamel Institute rating scale is not a measurement of quality. It is a scale that clearly indicates the areas of use each manufacturer recommends and has designed their tile to fit. A PEI 2 tile has been designed for areas where very low traffic and soiling is anticipated. In most cases the aesthetic detailing of these tiles is of prime consideration. You will often find high gloss levels, vibrant colorations and metallic elements in this group of tile. Conversely, a PEI 5 tile has been designed for abusive extra heavy foot traffic. The technical aspects such as surface abrasion resistance will be considered and must be achieved first before aesthetic effects are incorporated.
Class 0 - No Foot Traffic:
Wall tile only and should not be used on floors.
Class 1 - Very light traffic:
Very low foot traffic, bare or stocking feet only. (Master bath, spa bathroom).
Class 2 - Light Traffic:
Slipper or soft-soled shoes. Second level main bathroom areas, bedrooms.
Class 3 - Light to Moderate Traffic:
Any residential area with the possible exception of some entries and kitchens if extremely heavy or abrasive traffic is anticipated.
Class 4 - Moderate to Heavy Traffic:
High foot traffic, areas where abrasive or outside dirt could be tracked. Residential entry, kitchen, balcony, and countertop.
Class 5 - Heavy Traffic:
Ceramic tile suggested for residential, commercial and institutional floor subjected to heavy traffic.
132
Does BuildDirect do tile installations?
2007-12-20 12:28:14
Answer
We do not do tile installations. Please consult your local Yellow Pages for information on tile setters.
133
How does buying tile from BuildDirect work?
2007-12-20 12:28:42
Answer
BuildDirect is a wholesaler with proprietary Internet technology and toll-free customer service to provide incredibly low prices on top quality building products. We fill tile orders in two ways. The first is selling pallet multiples out of warehouses around North America. The second is shipping container orders directly from select manufacturers and delivered to your job site.
134
I need a smaller amount of tile than your minimum – where do I go from here?
2007-12-20 12:29:10
Answer
Please consult your local Yellow Pages for information on retailers that sell in smaller quantities. Look under Tile Retailers or Ceramic Retailers.
135
Am I restricted to getting just one product in a container?
2007-12-20 12:29:37
Answer
Container orders can comprise any combination of the colors, sizes, finishes and shapes that a factory produces. There is a minimum of one pallet per type. Tile is heavy and will require proper equipment or labour to accept goods on delivery. Please check weight of goods before they are delivered so you are properly prepared.
136
How much breakage should I expect with an order?
2007-12-20 12:30:05
Answer
It is not unusual to have 2% - 3% of the tile broken to some degree (e.g. chipped edges). Any amount up to 10% is still considered acceptable. These damaged tiles can be used for the cuts you will need to make. If breakage is above 10%, we would ask you to have it noted on the logistics receiving document and take pictures. Please make a claim with us within 10 days of receiving the order.
137
What is travertine?
2007-12-20 12:30:48
Answer
Travertine belongs to the larger family of stone called limestone also known as Calcium Carbonate. Marble is also a type of limestone that has had additional heat and pressure applied to it by the earth''''s crust. Travertine is formed by minerals dissolving in ground water and then being deposited on the earth''''s surface by rivers, natural springs, or geysers.
138
What colors does travertine come in?
2007-12-20 12:34:23
Answer
Travertine comes in many different colors including ivory, beige, walnut, noce, and gold. The color of travertine is the result of iron compounds or other organic impurities.
139
What does the finished surface of travertine look like?
2007-12-20 12:34:50
Answer
Travertine can have four major finishes, polished (shiny), honed (matte), brushed and tumbled (textured surfaces). The type of finish given to the travertine will determine how shiny the surface will be. The polished and honed surfaces are flat and smooth, while the brushed and tumbled surfaces are flat and textured. The polished surface is the shiniest, while the tumbled surface reflects the least amount of light. The most common finish for travertine is honed.
140
where would I use travertine?
2007-12-20 12:35:52
Answer
Travertine has been used in the construction of buildings for thousands of year. In today''s construction, travertine is used for flooring, cladding on buildings, showers, wall coverings and counter tops.
141
What should I consider in using travertine?
2007-12-20 12:36:44
Answer
Travertine is a natural stone product. Because the minerals that make up travertine are highly reactive with acidic solutions (e.g. orange juice, vinegar), a major consideration is where the travertine will be installed and what it will be exposed to. Sealers will provide some protection to the stone no matter what the environment, but knowing what it will be exposed to will help you decide whether travertine is a good fit for your project.
142
How do I obtain travertine or marble samples?
2007-12-20 12:37:48
Answer
Samples are available from BuildDirect. We can send you up to three stone samples for $US25.00 ($35.00 overnight delivery). Sample pieces are approximately 4x 4.
143
What are the volumes shipped by BuildDirect?
2007-12-20 12:38:09
Answer
BuildDirect ships both travertine and marble tile in two volumes: either pallets or containers.
144
What is the minimum pallet order for travertine/marble tile?
2007-12-20 12:38:35
Answer
Pallets are shipped from warehouses in North America and require a minimum order of two pallets (except for 12 x 12 tiles which have a minimum order size of one pallet with 420 sq ft). Building materials are heavy and will require proper equipment or labour to accept goods on delivery. Please check the weight of your goods before they are delivered so that you are properly prepared
145
How much does a pallet of travertine or marble tile contain?
2007-12-20 12:39:05
Answer
Pallet volumes start at 333 sq ft. and go up to 359 sq ft. depending on the size and thickness of the tile.
146
How much does a container hold?
2007-12-20 12:39:31
Answer
Container volumes start at 5,000 sq ft. and go up to 7,500 sq ft. depending on the size and thickness of the tile.
147
I need a smaller amount of tile than your minimum – where do I go from here?
2007-12-20 12:40:01
Answer
Please consult your local Yellow Pages for information on retailers that sell in smaller quantities. Look under Stone Retailers or Ceramic Retailers.
148
I would like to see the pallets before I buy them. Is this possible?
2007-12-20 12:40:36
Answer
Unfortunately, we are unable to show you the product at the warehouse. The warehouses we use are privately owned facilities and all products are in factory- sealed crates. We suggest ordering a sample and reviewing the graphics on the website.
149
How much breakage should I expect with an order?
2007-12-20 12:41:07
Answer
It is not unusual to have 2% - 3% of the tile broken to some degree (e.g. chipped edges). Any amount up to 10% is still considered acceptable. These damaged tiles can be used for the cuts you will need to make. If breakage is above 10%, we would ask you to have it noted on the logistics receiving document and take pictures. Please make a claim with us within 10 days of receiving the order.
150
What areas are most appropriate for marble installation?
2007-12-20 12:42:24
Answer
Marble is an extremely versatile natural stone, used in high traffic areas like commercial foyers and hallways, as well as in residential kitchens. Use of marble in these areas and others is one which is attached to the classical era – Ancient Greece and Rome – but also to the Ancient Aztecs, who used marble for similar purposes thousands of miles away. These cultures used marble as a staple item in their architectural traditions, because of its natural beauty and resilience.